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F.A.Q

Smile More answers frequently asked questions about our dental product : 

 

- I have sensitive teeth, is Smile more cleaner right for me?

Smile more thought of everyone. Our tooth cleaner has 5 adjustable vibration levels to choose from. Start with the "Soft" level, which has a very gentle vibration suitable for sensitive teeth and beginners.

Once you have become accustomed to the lower vibration settings, gradually increase the intensity until you are satisfied with the speed of the vibration on your teeth. This approach ensures that you have complete control over your routine.

- Can I remove coffee, tea and nicotine stains from my teeth?

Absolutely! With Smile more, you can easily remove all kinds of stains from your teeth with a thorough and regular routine. The vibrations can easily remove layers of stains caused by colored food, drinks and nicotine from teeth.


- How does vibration remove plaque and tartar from my teeth?

Smile More employs gentle vibrations at various adjustable speeds, which effectively break down and eliminate accumulated plaque, tartar, and brown stains on your teeth.

- How often should I use the tooth cleaner ?

For a comprehensive oral care routine, we recommend utilizing our tooth cleaner 1-2 times a week in conjunction with daily brushing. Consistent daily care helps prevent the build-up of stains, plaque, and tartar over time, thereby preventing dental conditions such as cavities and gingivitis.


- Does it work? What is the return policy?

Yes, it works. We invite you to go to our "Customer Reviews" section if you want to read our customers' feedback.

It is normal to be sceptical and that is why we have a 30 day return policy. If you are not satisfied with the product, you can simply contact our customer service department at: contact@smilemore-store.com and receive a 100% refund. 


- Does the tooth cleaner heat up like a dentist's office?

Our tooth cleaner does not heat up like the devices used by dentists, so there is no need to irrigate the tip to cool it down. Smile more uses a gentle vibration technology that does not require cooling, making it accessible to everyone.


- Do you ship worldwide?

Yes, we do. Delivery is available worldwide.


- Where are your offices located?

Our offices are located in Montréal (CANADA)


- Do you provide tracking information?

Yes, wait 1 days after your order and ask us via email at contact@smilemore-store.com You will then get your tracking number so that you can follow the progress of your package.


- Some items are missing from my order, what happens?

Our products are shipped separately according to your order. If your order contains items from two different warehouses, there will be two deliveries. The rest of the order will most likely arrive shortly.


- I have received a damaged item. What should I do?

We are sorry to hear that. Simply send us a picture of the damaged item in question to the following email address: contact@smilemore-store.com and we will send you a new, similar product at our expense as quickly as possible.